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Shipping Policy

Minky Promise is not responsible for lost, held, damaged, or stolen packages. We are not responsible for delivery errors via carrier or incorrect shipping information. Please be sure to double check the address entered is correct. 

Return & Exchange Policy

Exchanges can be made within 30 days of purchase. Items must be in new and unused condition. Customer is responsible for all shipping fees required for exchange. Custom orders are not eligible for an exchange.

Returns are not accepted. 

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